Holiday Enquiries

Cruise Line Check-In

Your cruise line will require some essential information from you in order to create your passenger profile and produce your ticket ready for departure.

Cruise providers who do not offer online check-in include: APT, Expair, Heritage, Hurtigruten, Lotus, Murray Princess and Zambezi Queen.

If you are travelling with one of these providers, please call us directly to check-in:
Customer support team: (07) 3558 9874
Trade support team: (07) 3558 9812

Call us

A list of the cruise lines who offer online check-in is provided below.

To log in to your cruise provider, you will need your individual ‘Cruise Reference’, which can be found on your confirmation invoice under ‘Cruise’.

Please choose your cruise provider from the list below and click the Check-In button to visit their website and complete your check in process – (opens in a new window).


Princess Cruises passengers will need to download and install the Princess Cruises App to check-in.

This app is available for iOS and Android devices by clicking on the links below, or if you don’t have a compatible device you can try the web version by clicking here.

Holiday Enquiries
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